Reach for the Stars

Selling Energy Efficient Appliances - Training Guide for Retail Sales Staff

Download the Training Guide The training guide is available for downloading as a PDF file. You will need Adobe Acrobat Reader installed on your computer to view it. Download   Selling Energy Efficient Appliances - Training Guide for Retail Sales Staff (RFTS Training guide V4.pdf - 212kB) If you are unable to access this document, please contact energyrating@greenhouse.gov.au to organise a suitable alternative format.

Contents

The Training Guide provides the following information;

SECTION 1. HOW TO USE THE TRAINING GUIDE
SECTION 2. SESSION LEADERS GUIDE

2.1 INTRODUCTION TO REACH FOR THE STARS
2.2 OBJECTIVES AND LEARNING OUTCOMES
2.3 GREENHOUSE GASES AND RETAIL SALES STAFF
2.4 HOUSEHOLD ENERGY CONSUMPTION
2.5 ENERGY LABELLING � FROM OLD TO NEW
2.6 IDENTIFYING AND USING ENERGY EFFICIENT BENEFITS

SECTION 3. SELLING ENERGY EFFICIENT APPLIANCES

3.1 WHY YOU SHOULD SELL ENERGY EFFICIENT APPLIANCES
3.2 VIDEO �SELLING ENERGY EFFICIENT APPLIANCES
� A GUIDE FOR APPLIANCE RETAIL STAFF 3.3 ROLE-PLAYS
3.4 TRAINING SESSION EVALUATION AND REGISTRATION

For further information email energy.rating@greenhouse.gov.au

This page last modified 23 February 2006

 

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