Reach for the Stars

Selling Energy Efficient Appliances - Workbook for Retail Sales Staff

The workbook is available for downloading as a PDF file. You will need Adobe Acrobat Reader installed on your computer to view it.

Download Selling Energy Efficient Appliances - Workbook for Retail Sales Staff (RFTS Workbook V4.pdf - 534kB). To download, right click the link and "Save Target As" on your local computer.

If you are unable to access this document, please contact energyrating@environment.gov.au to organise a suitable alternative format.

The workbook provides the following information;

SECTION 1. HOW TO USE THE WORKBOOK SECTION 2. TRAINING PROGRAM: 2.1 INTRODUCTION TO REACH FOR THE STARS
2.2 OBJECTIVES AND LEARNING OUTCOMES
2.3 GREENHOUSE GAS AND RETAIL SALES STAFF
2.4 HOUSEHOLD ENERGY CONSUMPTION
2.5 ENERGY LABELLING - FROM OLD TO NEW
2.6 IDENTIFYING AND USING ENERGY EFFICIENT BENEFITS
SECTION 3. SELLING ENERGY EFFICIENT APPLIANCES: 3.1 WHY YOU SHOULD SELL ENERGY EFFICIENT APPLIANCES
3.2 VIDEO - SELLING ENERGY EFFICIENT APPLIANCES - A GUIDE FOR APPLIANCE RETAIL STAFF 3.3 ROLE-PLAYS

This page last modified 27 June 2007