29 April 2015

Resolving Page Errors

Every time you select the Save and Continue button while completing your application to the Equipment Energy Efficiency (E3) program, the system automatically checks the information you have entered. If the system detects a problem with the information on the form, you will receive an error message:

Missing media item. Example 1: Error message when mandatory fields are not filled in

The error message is displayed in red at the top of the field and the whole field that has the error is highlighted in pink. If you move your mouse over the question mark an auto generated message will display to provide you with possible suggestions why the error has occurred.

Note: You will not be allowed to save the information on that page until you have fixed the error. You will be prompted back to the page and asked to correct the error.