28 February 2020

As mentioned in the last issue, we have moved to the Department of Industry, Science, Energy and Resources. For product registration enquiries we can still be contacted via this page but here are a few more details to help you stay in touch.


Our email addresses have changed from @environment.gov.au to @industry.gov.au. This applies to group email addresses such as energyrating@industry.gov.au, e3.compliance@industry.gov.au.  It also applies to our individual email addresses, for example firstname.lastname@industry.gov.au.

E3 Compliance has changed to compliance@gems.gov.au


Landline numbers will change. For general enquiries, please phone the Department’s switchboard: +61 2 6213 6000 to have your call directed to the person or area you wish to speak to. 

Postal address

Department of Industry, Science, Energy and Resources, GPO 2013, Canberra, ACT, 2601.