Contact us
Please get in touch with our team if you have questions or feedback.
The Energy Rating Website is a joint initiative of Australian, state and territory and New Zealand governments.
The Department of Climate Change, Energy, the Environment, and Water is responsible for managing the Energy Rating Website.
Australian enquiries
The Greenhouse and Energy Minimum Standards (GEMS) Regulator is responsible for administering the energy efficiency requirements within Australia. This includes reviewing and processing registration applications, the Energy Rating website, and monitoring and enforcing compliance with Minimum Energy Performance Standards and labelling requirements.
Use this form to contact the Australian GEMS Regulator.
New Zealand enquiries
The New Zealand Energy Efficiency and Conservation Authority is responsible for administering the energy efficiency requirements in New Zealand, including reviewing and processing registration applications, and monitoring and enforcing compliance with Minimum Energy Performance Standards and labelling requirements.
Visit the New Zealand Energy Efficiency and Conservation Authority.