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Please get in touch with our team if you have questions or feedback.

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General enquiries

The Energy Rating Website is a joint initiative of Australian, state and territory and New Zealand governments.

Department of Climate Change, Energy, the Environment, and Water is responsible for managing the Energy Rating Website.

For general enquiries please contact us.

Contact Us – Privacy Notice

Personal information we collect from you will be used by the Department of Climate Change, Energy, the Environment and Water for the purpose of responding to your enquiry or message. 

Your personal information may also be used to contact you about your experiences relating to the Greenhouse and Energy Minimum Standards Act 2012 (Cth), the Equipment Energy Efficiency Program, or the service we provide in response to your enquiry or message.

For more information, please refer to the Privacy page on this website.

Enquiries for the regulators

The Australian Greenhouse and Energy Minimum Standards Regulator and the New Zealand Energy Efficiency and Conservation Authority are responsible for administering the energy efficiency requirements in each country, including reviewing and processing registration applications, and monitoring and enforcing compliance with Minimum Energy Performance Standards and labelling requirements.

All regulated products must be registered with the appropriate regulator before they can be sold in Australia or New Zealand.

If you have any feedback or enquiries, please contact:

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